1. Introduction

At Richards Team, we respect your privacy and the confidentiality of the information you share with us. We support students with services such as Job Placement Assistance, Student Settlement Support, Visa & Documentation Guidance, Career Counseling & Mentorship, Internship & Training Opportunities, and Post-Study Work Pathways. This Privacy Policy explains how we collect, use, share, and protect your information. By using our website or engaging with our services, you agree to the practices described here.

2. Information We Collect

We collect only the information needed to deliver our services effectively:

• Contact details: name, email, phone.
• Profile & preferences: CV/resume, skills, experience, role/location preferences, availability.
• Identity & compliance: copies of IDs and visa-related documents you choose to provide for guidance and verification.
• Log/technical data: IP address, device and browser info, and usage data to improve site performance and security.

We collect data directly from you (forms, email, messages, calls) and, where applicable, from publicly available professional profiles you choose to share (e.g., LinkedIn).

3. How We Use Your Information

We use your information to:

• Provide our services (career guidance, CV feedback, interview prep, employer/placement matching, settlement support, and visa/documentation guidance).
• Communicate about opportunities, appointments, status updates, and service notices.
• Operate, secure, and improve our website and user experience.
• Comply with legal, regulatory, or security requirements.

We do not use your information for unrelated marketing, and we avoid collecting data that is not necessary for the services you request.

4. Sharing of Information

We share your data only when necessary and appropriate:

• With placement and training partners: potential employers, recruiters, or training providers when you ask us to submit applications or profiles.
• With service providers: trusted vendors (e.g., email, hosting, IT support, secure document tools) under strict confidentiality and data-processing agreements.
• Legal or compliance: when required by law, regulation, or to protect our rights and users’ safety.

We do not sell or trade your personal data.

5. Data Security

We use reasonable administrative, technical, and physical safeguards (encryption in transit, access controls, least-privilege practices) to protect your data. No method is 100% secure, but we continuously review and enhance our protections.

6. Data Retention

We keep personal data only for as long as needed to deliver the services you request, meet legal or regulatory requirements, resolve disputes, and enforce agreements. If you request deletion and we have no legal reason to keep the data, we will securely remove it.

7. Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Restrict or object to certain processing.
• Request a copy of your data in a portable format.
• Withdraw consent where processing is based on consent.

To exercise your rights, contact us at info@richardsteam.com. You may also opt out of non-essential communications (like newsletters) at any time.

8. Cookies and Tracking

We use cookies and similar technologies to operate the site, remember preferences, and analyse usage. You can adjust cookie settings via your browser, but some features may not function properly if cookies are disabled.

9. International Transfers

If we transfer your data outside your country, we use appropriate safeguards (such as contractual protections) to ensure your information remains protected.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our services, practices, or applicable laws. Material changes will be posted here, and we may notify you by email or website notice. Please review this page periodically.

11. Contact Us

Questions or requests? Contact us at info@richardsteam.com or call +11234 751 328. We’re here to help and to keep your information safe.